The Comcast status code 225 error is pretty common amongst the people who use TV cable in their homes. Girlfriend won’t be able to see every or a couple of of your cable channels and also you will watch the standing code 225 error on the screen instead the the cable. The difficulty is quite common amongst Comcast Xfinity cable users.

You are watching: Comcast the video signal has been interrupted

The standing code 225 is displayed when over there is an discontinuity in the signal. The signal can be interrupted because of countless things. Cable signal can not have the ability to reach you due to the fact that of some problems in Comcast backend, it could be due to the fact that of your house wiring, it have the right to be because of lines external the home etc.


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Since there are countless reasons because that this issue, there are several things that you have the right to do to fix this problem. So start from the an approach 1 and also keep going further until your difficulty is solved.

Method 1: Contacting customer Support

The very first thing to carry out is to call the Comcast customer support. This will help you get an idea even if it is the problem is indigenous your end or your end. Comcast have the right to send a new signal in the direction of you to determine if the signal reaches you or not. Lock can additionally check numerous other things from their finish which will help you solve the issue a many quickly.


Method 2: full Reboot the Comcast Box

Sometimes act a reboot the the whole Comcast box have the right to solve the issue.

Unplug the power cable the Comcast boxWait 10 secondsPlug in the Comcast box power cable again

Now examine if the concern is still there or not.

Method 3: check the Cables and also Lines

Since the error is brought about by an interruption in the signal, faulty cables and also outside lines can likewise be an issue especially if you room living in an extreme environment or it’s been a lengthy time since you replaced the wires.

You can contact the Comcast to obtain a technician to your home or you can simply obtain a technician that your very own to check the cables and also lines. If there is an problem in the lines then you could have to change that.

Method 4: shot a various Outlet

On rare occasions, your outlet could be the issue. Shot to attach your Comcast box to a various outlet to see if the difficulty is tho there.

Method 5: Comcast Tech

The last resort is to obtain a Comcast technician come visit her house and perform a full examine of everything. Castle will inspect your internal wiring, the Comcast box, connections and also outside wiring together well.

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Sometimes the issue might be in the main box that Comcast that offers the signal to the whole block/area. Asking the Comcast technician to inspect that as well.